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Response to COVID-19

The Verat Group response to COVID-19

For clarity The Verat Group encompasses Brysdales, Dexion Direct, Railex, Railex Direct, Modena Journals, Verat Space and Verat Services.  As the COVID-19 pandemic continues to impact daily life in the United Kingdom, our full attention remains on helping our customers.  We do so with our employees and customers health and wellbeing as our priority.

Employee safety
The Verat Group businesses are following all guidelines set out by the UK Government, including home working, social distancing, travel advice and general hygiene recommendations.  Furthermore we have carried out a Covid-19 risk assessment and shared the results with the people who work here.

A ‘safe’ shift working pattern has been put in place for all Office, Factory and Warehouse staff to ensure that that our employees can work safely and to ensure appropriate and safe working distances can be maintained at all times.

We have also provided additional personal protection items such as facemasks and sanitiser wipes for use by our employees where required.

A daily cleaning and weekly deep cleaning programme is in place throughout the working areas, with hand sanitiser stations at entry points to all rooms and corridors.

We will continue to review and update our support for employees as new guidance arises and make changes where necessary.

We are working through the AA COVID Confident Accreditation

The accreditation indicates our establishment has in place the necessary risk assessment, safety measures and staff training to open safely, in line with the UK’s respective government guidelines as well as UK Hospitality and respective trade association guidelines, as they are published.

Product supply
We recognise that our customers need our products to fulfil their own orders and therefore expect us to deliver on time, we endeavour to manage our customers’ expectations and work within the UK guidelines in doing so.

Our manufacturing operations are fully operational and our Warehouse is well stocked so we are ready to ship stocked products  to our customers in good time equipment products and to customers. At this time, we do not foresee any disruption to our global supply chain that would impact our ability to deliver products. We will provide additional information to customers in the event of any changes that may affect an order. If you have an enquiry about a specific order, please contact our sales support team.

Service and support
Our customer service team are operational and ready to support you in any way that we can. The health and wellbeing of our employees and yours remain our primary concerns and we will take every precaution possible to ensure the safety of both. On-site support services are therefore available subject to local guidelines on travel and personal safety. If on-site support is not possible, we will endeavour to support you remotely. 

Despite the challenges of the COVID-19 outbreak, we remain committed to the success of manufacturing and service delivery professionals and continue to search for new ways to help you work smarter. Therefore, our sales and service team will continue to develop industry leading safety standards as part of our commitment to continuous improvement.